Job Overview:

We are looking for a Call Center Operator to join our team in Normal, Illinois. As a Call Center Operator, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting callers with their inquiries.

Job Details:

The Call Center Operator role involves managing a high volume of calls, addressing customer concerns, and accurately documenting call details for record-keeping purposes.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Make outbound calls for follow-ups and customer support.
• Provide information about products or services to customers.
• Resolve customer complaints and issues in a professional manner.
• Document all call information according to standard operating procedures.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy.

Benefits:

• Competitive salary.
• Opportunity for career growth.
• Health and wellness benefits.

Other Details:

The Call Center Operator position in Normal, Illinois offers a dynamic work environment where you can enhance your customer service skills and contribute to the success of our team. Join us in providing top-notch service to our customers.

We look forward to receiving your application and having you join our team in Normal, Illinois!