Job Overview:

We are looking for a Customer Service Representative to join our team in New Castle, Delaware. As a key point of contact for our customers, you will play a crucial role in providing excellent service and resolving inquiries.

Job Details:

The Customer Service Representative will be responsible for handling customer inquiries via phone, email, and chat, ensuring customer satisfaction, and maintaining accurate records of interactions.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints effectively and efficiently.
• Update customer accounts with relevant information.
• Provide product/service information to customers.
• Collaborate with other team members to ensure customer needs are met.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Strong problem-solving skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for career growth.
• Health and wellness benefits.

Other Details:

This position is based in New Castle, Delaware and offers a dynamic work environment where you can develop your customer service skills. Join our team and make a difference in the lives of our customers!

We look forward to receiving your application and having you onboard as our Customer Service Representative.