Job Overview: As a Customer Service Representative, you will be the first point of contact for customers seeking assistance with their inquiries and concerns. Your role is crucial in providing exceptional service and resolving issues promptly to ensure customer satisfaction.

Job Details: The Customer Service Representative will handle incoming calls, emails, and chat messages from customers, addressing their questions, providing product information, and resolving complaints in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries promptly and courteously.
• Provide accurate information about products and services.
• Resolve customer complaints efficiently and escalate when necessary.
• Maintain customer records and update information as needed.
• Assist in processing orders and returns.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy in data entry.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Opportunities for career growth and development.

Other Details: The Customer Service Representative position is a full-time role based in Myrtle Beach, South Carolina. Training will be provided to ensure you are equipped with the knowledge and skills necessary to excel in this role. Join our team and be part of a supportive and dynamic work environment dedicated to delivering top-notch customer service.

We welcome individuals who are passionate about customer service and eager to make a positive impact to apply for this exciting opportunity. Join us in Myrtle Beach, South Carolina today and embark on a rewarding career journey with us!