Job Overview: Join our team as a Call Center Representative in Mount Juliet, Tennessee. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and providing exceptional customer service.

Job Details: As a Call Center Representative, you will handle inbound and outbound calls, respond to customer emails, and ensure customer satisfaction by addressing their needs promptly and professionally.

• Answer incoming calls and respond to customer inquiries.
• Resolve customer complaints and issues in a timely manner.
• Provide product information and assist with placing orders.
• Maintain customer records by updating account information.
• Follow communication scripts to ensure consistency and quality service.

• Excellent communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills.
• Customer service experience is a plus.

• Competitive salary.
• Health benefits package.
• Career growth opportunities.

Other Details: This position is ideal for individuals looking to gain experience in customer service and communication. Join our team in Mount Juliet, Tennessee and make a difference by providing exceptional service to our customers.

We welcome motivated individuals to apply for this exciting opportunity and become part of our dynamic team. Your dedication and passion for customer service will contribute to our success. We look forward to receiving your application!