Job Overview:

We are looking for a Customer Service Representative in Methuen, Massachusetts to join our team. As a key point of contact for our customers, you will play a crucial role in ensuring their satisfaction and resolving any issues they may have.

Job Details:

The Customer Service Representative will be responsible for handling inquiries, processing orders, and providing exceptional service to all customers. This role requires strong communication skills and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Process orders accurately and in a timely manner
• Resolve customer complaints and issues with professionalism
• Update customer accounts with relevant information
• Collaborate with other team members to ensure customer satisfaction

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Attention to detail and accuracy
• Ability to work well in a team environment

Benefits:

• Competitive salary
• Health insurance benefits
• Professional development opportunities

Other Details:

This position is based in Methuen, Massachusetts and offers a great opportunity to grow your career in customer service. Join our team and make a difference in the lives of our customers every day.

We look forward to receiving your application and welcoming you to our team!