Job Overview:

We are looking for a Customer Service Representative to join our Ohio Farm Agent Team in Medina, Ohio. If you have a passion for helping others and providing excellent service, this role is perfect for you.

Job Details:

As a Customer Service Representative, you will be the first point of contact for our customers. Your main responsibility will be to assist customers with their inquiries, process transactions, and provide information about our products and services.

Responsibilities:

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with policy changes and claims processing.
• Identify customer needs and recommend appropriate products.
• Maintain customer records and follow up on pending issues.
• Handle billing and payment processing.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in basic computer applications.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth and development.

Other Details:

This position offers a great opportunity to join a supportive team and make a positive impact on customers in Medina, Ohio. If you are dedicated to delivering exceptional service, we encourage you to apply.