Job Overview:

We are seeking a Customer Service Representative to join our team in Massapequa, New York. As a key point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and building strong relationships.

Job Details:

The Customer Service Representative will handle inquiries, provide product information, process orders, and resolve customer complaints in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product information and pricing.
• Process orders and track shipments.
• Resolve customer complaints and issues.
• Maintain customer records and update databases.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks.
• Attention to detail and accuracy.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off and holidays.

Other Details:

This position is based in Massapequa, New York and offers opportunities for growth and development within the company. Join us in delivering exceptional customer service and making a positive impact in the community.

We look forward to receiving your application and welcoming you to our team!