Job Overview:

We are seeking a Technical Customer Service Representative to join our team. This remote role involves providing top-notch technical support to our customers in Lombard, Illinois.

Job Details:

The Technical Customer Service Representative will be responsible for troubleshooting technical issues, assisting customers with product inquiries, and ensuring customer satisfaction through effective communication.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot technical issues and provide solutions
• Document customer interactions and resolutions
• Collaborate with the technical team to resolve complex issues
• Ensure customer satisfaction through excellent service

Requirements:

• Strong technical aptitude
• Excellent communication skills
• Problem-solving abilities
• Customer service experience

Benefits:

• Flexible work hours
• Opportunity for professional growth
• Competitive salary

Other Details:

This position is fully remote, allowing you to work from the comfort of your home in Lombard, Illinois. We value teamwork and strive to provide a supportive work environment for all employees.

We encourage qualified candidates to apply and join our dedicated team in Lombard, Illinois. Your technical skills and customer service expertise will make a valuable contribution to our company.