Job Overview: Join our team as a Call Center Agent for Direct to Office (DTO) services in Lancaster, Ohio. As a Call Center Agent, you will be responsible for handling inbound and outbound calls to assist customers with their inquiries and provide exceptional customer service.

Job Details: The Call Center Agent role involves efficiently managing customer calls, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

• Answer incoming calls and respond to customer inquiries
• Make outbound calls to follow up on customer requests
• Provide information about products or services
• Resolve customer complaints or issues
• Maintain accurate records of interactions with customers

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving abilities
• Previous customer service experience is a plus

• Competitive salary
• Opportunities for career growth
• Health insurance benefits

Other Details: This position offers a dynamic work environment where you can enhance your customer service skills and contribute to the success of our team in Lancaster, Ohio.

We welcome individuals who are passionate about customer service and thrive in a fast-paced environment to apply for this exciting opportunity. Join us in Lancaster, Ohio and be part of a team dedicated to providing top-notch service to our customers.