Job Overview: Join our team as a Call Center Representative in Lakeland, Florida where you will be responsible for handling customer inquiries and providing excellent service over the phone.

Job Details: As a Call Center Representative in Lakeland, Florida, you will be the first point of contact for customers seeking assistance, addressing their concerns, and resolving issues efficiently.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints quickly and efficiently.
• Update customer information in the database.
• Follow communication scripts to ensure consistency.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize.
• Strong problem-solving skills.
• Previous experience in customer service is a plus.

Benefits:

• Competitive hourly pay.
• Opportunities for growth and advancement.
• Health insurance benefits.

Other Details: This position is ideal for individuals looking to enhance their customer service skills in a fast-paced environment in Lakeland, Florida.

We welcome enthusiastic individuals to apply and be part of our dynamic team dedicated to providing exceptional service to our customers in Lakeland, Florida.