We are seeking a Customer Service Representative to join our team in Laguna Niguel, California. You will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive experience.

The Customer Service Representative will handle incoming calls, emails, and messages from customers, addressing their concerns, processing orders, and maintaining accurate records of interactions.

• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Process orders, forms, and applications.
• Keep records of customer interactions and transactions.
• Provide accurate information about products and services.

• Excellent communication skills.
• Problem-solving abilities.
• Proficiency in CRM software.
• Ability to multitask and prioritize.

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

This position requires flexibility in working hours, including weekends and holidays. The ideal candidate should be customer-oriented and have a positive attitude towards problem-solving.

We welcome individuals who are passionate about delivering exceptional customer service to apply for this role in Laguna Niguel, California. Join us in providing top-notch support to our valued customers and grow with us in our dynamic team environment.