Job Overview:

We are looking for a Customer Service Representative in La Habra, California to join our team. This role involves interacting with customers to provide information, resolve issues, and ensure a positive experience.

Job Details:

The Customer Service Representative will be responsible for handling incoming customer inquiries via phone, email, and chat. They will also process orders, track shipments, and escalate complex issues when necessary.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers with order placement and product information.
• Resolve customer complaints and issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members to improve overall customer satisfaction.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks effectively.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and advancement within the company.
• Friendly and supportive work environment.

Other Details:

This position is based in La Habra, California and offers flexible working hours. The ideal candidate will be passionate about customer service and able to work well in a team environment.

We welcome applicants who are dedicated to providing exceptional service to join our team and make a positive impact on our customers' experiences. Apply now and become a valuable part of our customer service team in La Habra, California!