Job Overview:

We are looking for a Call Center Representative to join our team in Katy, Texas. As a representative, you will handle inbound and outbound calls, providing excellent customer service and resolving inquiries.

Job Details:

The role involves answering customer queries, processing orders, and ensuring customer satisfaction through effective communication.

Responsibilities:

• Answering incoming calls and responding to customer inquiries.
• Providing information about products or services.
• Taking orders, processing returns, and resolving customer complaints.
• Managing and updating customer accounts.
• Following communication scripts and guidelines.

Requirements:

• Excellent communication skills.
• Ability to multitask and work under pressure.
• Strong problem-solving skills.
• Basic computer knowledge.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Opportunities for career growth.

Other Details:

This position is based in Katy, Texas and offers a supportive work environment. Join our team and make a difference in customer service!

We welcome applicants who are passionate about helping customers and thrive in a fast-paced environment. Apply now and be part of our dedicated team in Katy, Texas.