Job Overview:

We are seeking a Call Center Assistant to join our team in Kansas City, Missouri. This role involves providing exceptional customer service over the phone and assisting with inquiries and support.

Job Details:

The Call Center Assistant will be responsible for handling inbound and outbound calls, addressing customer concerns, and accurately documenting information in our system.

Responsibilities:

• Answering incoming calls professionally and resolving customer inquiries.
• Providing information about products or services.
• Documenting all interactions and updating customer records.
• Following communication scripts and guidelines.
• Escalating issues to the appropriate department when necessary.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Attention to detail and accuracy in data entry.
• Strong problem-solving skills.

Benefits:

• Competitive salary.
• Opportunities for career growth.
• Health insurance benefits.

Other Details:

This position offers a dynamic work environment in Kansas City, Missouri with a supportive team. Join us in providing top-notch customer service and making a difference in the lives of our customers.

We welcome enthusiastic individuals who are ready to thrive in a fast-paced Call Center environment. Apply now to be part of our team in Kansas City, Missouri!