Job Overview:

We are seeking a Call Center Representative to join our team in Jonesboro, Georgia. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing exceptional customer service over the phone.

Job Details:

The Call Center Representative will handle inbound and outbound calls, address customer concerns, process orders, and accurately document interactions in our system.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints and issues
• Process orders, forms, and applications
• Maintain customer records by updating account information

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Problem-solving skills
• Basic computer knowledge

Benefits:

• Competitive salary
• Opportunities for growth and advancement
• Health insurance benefits

Other Details:

This position in Jonesboro, Georgia offers a dynamic work environment, ongoing training, and the opportunity to make a positive impact on customer satisfaction.

We welcome dedicated individuals who are passionate about customer service to apply and join our team.