Job Overview:

We are seeking a Customer Service Representative to join our team in Joliet, Illinois. This role involves assisting customers with inquiries, resolving issues, and providing exceptional service.

Job Details:

The Customer Service Representative will handle incoming calls, emails, and live chats from customers. They will address concerns, process orders, and ensure customer satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints effectively and efficiently.
• Process orders, returns, and exchanges accurately.
• Update customer accounts with relevant information.
• Collaborate with other departments to ensure customer needs are met.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks.
• Attention to detail and accuracy.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

Other Details:

This position is based in Joliet, Illinois and offers a supportive team environment. Join us in providing top-notch customer service and making a difference in the lives of our customers.

We welcome dedicated individuals who are passionate about helping others to apply for this rewarding opportunity in Joliet, Illinois.