Job Overview:

We are looking for a Customer Service Representative to join our team in Jacksonville, North Carolina. As a key member of our customer service department, you will play a crucial role in providing exceptional service to our clients.

Job Details:

The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills and a customer-centric approach.

Responsibilities:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer complaints in a professional manner
• Processing orders and providing product information
• Maintaining customer records and updating information in the database
• Collaborating with other departments to ensure customer needs are met

Requirements:

• Excellent communication skills
• Customer service experience
• Strong problem-solving abilities
• Attention to detail

Benefits:

• Competitive salary
• Health insurance benefits
• Paid time off

Other Details:

This position is based in Jacksonville, North Carolina and offers opportunities for growth within the company. We are looking for a dedicated individual who is passionate about delivering excellent customer service.

We encourage all qualified candidates to apply and be part of our dynamic team in Jacksonville, North Carolina.