Job Overview: Join our team as a Customer Service Representative in Ithaca, New York. You will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure a positive experience.

Job Details: As a Customer Service Representative, you will handle customer inquiries via phone, email, and chat. You will assist customers with orders, product information, and issue resolution, maintaining a high level of professionalism and efficiency.

Responsibilities:

• Respond to customer inquiries promptly and professionally
• Process orders and provide product information
• Resolve customer issues with empathy and problem-solving skills
• Maintain accurate records of customer interactions
• Collaborate with other team members to ensure customer satisfaction

Requirements:

• Excellent communication skills
• Customer-oriented approach
• Ability to multitask and prioritize
• Attention to detail
• Previous customer service experience is a plus

Benefits:

• Competitive pay
• Health insurance benefits
• Opportunities for career growth

Other Details: This role is based in Ithaca, New York and offers a dynamic work environment where you can develop your customer service skills. We value teamwork and dedication to providing exceptional service to our customers.

We welcome motivated individuals to apply and be part of our team dedicated to delivering top-notch customer service in Ithaca, New York.