Job Overview: Join our team as a Call Center Representative in Herndon, Virginia. In this role, you will be the first point of contact for customers, providing excellent service and support over the phone.

Job Details: As a Call Center Representative, you will handle inbound and outbound calls, assist customers with inquiries, resolve issues efficiently, and maintain accurate records of interactions.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints and issues.
• Maintain customer records by updating information.
• Follow communication scripts when handling different topics.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Customer service experience is a plus.
• Proficiency in basic computer applications.

Benefits:

• Competitive salary.
• Career growth opportunities.
• Health and wellness benefits.

Other Details: This position is ideal for individuals who enjoy helping others and have a passion for delivering exceptional customer service. Join our team in Herndon, Virginia and be part of a dynamic and supportive work environment.

We welcome applicants who are enthusiastic about making a difference in customers' lives through effective communication and problem-solving skills. Apply now and embark on a rewarding career journey with us!