Required Customer Service Representative in Forest Hills NY

Full Time 2 days ago

Employment Information

Job Description

Job Overview: Join our team as a Call Center Representative in Forest Hills, New York. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone.

Job Details: As a Call Center Representative, you will interact with customers to answer questions, process orders, and address concerns. Strong communication skills and a customer-focused approach are essential for success in this role.

Responsibilities:
  • Respond to customer inquiries promptly and professionally.
  • Assist customers in placing orders and resolving product or service issues.
  • Document all interactions accurately in the system for future reference.
  • Adhere to call center scripts and procedures to ensure consistency.
  • Maintain a positive attitude and provide excellent customer service at all times.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Previous customer service experience is preferred but not required.
Benefits:
  • Competitive hourly pay.
  • Opportunities for career growth and advancement.
  • Comprehensive training and ongoing support.

Other Details: This position as a Call Center Representative in Forest Hills, New York offers a dynamic work environment where you can hone your customer service skills and make a positive impact on our customers' experiences. Join us in Forest Hills, New York and be part of our dedicated team committed to delivering exceptional service.

Apply now to embark on a rewarding career journey with us as a Call Center Representative. We look forward to welcoming you to our team in Forest Hills, New York!

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