Job Overview:

We are seeking a Call Center Representative to join our team in Folsom, California. As a representative, you will be the first point of contact for customers seeking assistance, providing excellent customer service and resolving inquiries efficiently.

Job Details:

The Call Center Representative role involves handling inbound and outbound calls, addressing customer concerns, processing orders, and maintaining accurate records of interactions.

Responsibilities:

• Answering incoming calls and responding to customer inquiries
• Resolving customer complaints in a professional manner
• Processing orders, forms, and applications
• Providing information about products and services
• Maintaining customer records by updating account information

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Problem-solving skills
• Attention to detail

Benefits:

• Competitive salary
• Health insurance benefits
• Career growth opportunities

Other Details:

This position offers a dynamic work environment in the bustling Folsom, California area. Join our team and make a difference in customer service!

We welcome enthusiastic individuals who are ready to excel in a fast-paced role. Apply now and embark on a rewarding career journey with us!