Job Overview:

We are seeking a Call Center Representative to join our team in Edinburg, Texas. As a key member of our customer service department, you will be responsible for handling inbound and outbound calls to assist customers with their inquiries and provide exceptional service.

Job Details:

The Call Center Representative role involves answering customer calls, addressing their concerns, processing orders, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities:

• Respond to customer inquiries and resolve issues promptly.
• Process orders accurately and efficiently.
• Provide product information and recommendations to customers.
• Document all interactions and maintain customer records.
• Meet or exceed performance goals for call resolution and customer satisfaction.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth and development.

Other Details:

This position is based in Edinburg, Texas and offers a dynamic work environment with supportive team members. Join us in providing exceptional service to our customers and making a positive impact in the community.

We welcome enthusiastic individuals who are passionate about customer service to apply and become part of our team dedicated to excellence.