Hiring Customer Service Representative in Cleveland OH

Full Time 23 hours ago

Employment Information

Job Description

Job Overview: Join our dynamic team as a Call Center Representative in Cleveland, Ohio. You will be the first point of contact for customers, providing excellent service and resolving inquiries over the phone.

Job Details: As a Call Center Representative, you will handle incoming calls from customers, answer questions, process orders, and address any concerns or issues they may have.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Process orders accurately and efficiently.
  • Resolve customer complaints and issues in a timely manner.
  • Update customer information in the database.
  • Adhere to call center scripts and procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Strong problem-solving skills.
  • Previous customer service experience is a plus.

Benefits:

  • Competitive salary.
  • Health and dental insurance.
  • Paid time off.

Other Details: This Call Center Representative position offers a great opportunity for individuals looking to start a rewarding career in customer service in Cleveland, Ohio. Join our team and make a difference by providing exceptional service to our customers.

We look forward to receiving your application and welcoming you to our team!

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