Job Overview:

We are looking for a Customer Service Representative in Chesapeake, Virginia to assist our customers with product inquiries, order processing, and issue resolution. Join our team and be the friendly voice representing our brand!

Job Details:

The Customer Service Representative will handle incoming calls and emails from customers, provide product information, process orders, and ensure customer satisfaction.

Responsibilities:

• Answer incoming customer calls and emails promptly and professionally
• Assist customers with product inquiries and order processing
• Resolve customer issues and complaints in a timely manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer needs are met

Requirements:

• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Professional development opportunities

Other Details:

This position is based in Chesapeake, Virginia and offers a supportive team environment to help you succeed in your role. Join us in providing exceptional service to our customers!

We welcome applicants who are passionate about customer service and are ready to make a positive impact. Apply now to be part of our dedicated team in Chesapeake, Virginia!