Job Overview: Join our team as a Customer Service Representative in Catonsville, Maryland. You will be the first point of contact for our customers, providing exceptional service and resolving inquiries.

Job Details: As a Customer Service Representative, you will interact with customers via phone, email, and chat to address their needs. You will handle order processing, product inquiries, and resolve any issues promptly.

• Assist customers with order placement and tracking.
• Respond to customer inquiries and resolve complaints.
• Provide product information and recommendations.
• Process returns and exchanges efficiently.
• Maintain accurate customer records and documentation.

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience in customer service or retail is a plus.
• Proficiency in MS Office and CRM software.

• Competitive salary and performance bonuses.
• Health insurance and retirement savings options.
• Ongoing training and career development opportunities.

Other Details: This role is ideal for individuals passionate about delivering exceptional customer service. Join our team in Catonsville, Maryland and be part of a dynamic and supportive work environment dedicated to customer satisfaction.

We welcome enthusiastic individuals who are ready to make a difference in the customer service industry. Apply now and embark on a rewarding career journey with us!