We are seeking a dedicated Call Center Representative to join our team in Carmichael, California. As a Call Center Representative, you will be the first point of contact for customers seeking assistance over the phone. Your friendly demeanor and excellent communication skills will be key in providing exceptional customer service.

The Call Center Representative will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information about products or services. This role requires patience, attentiveness, and the ability to effectively navigate computer systems.

• Answer incoming calls and respond to customer inquiries.
• Resolve customer complaints or issues in a professional manner.
• Provide information about products and services.
• Update customer records accurately in the database.
• Follow communication scripts when handling different topics.

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work well in a fast-paced environment.
• Basic computer knowledge and familiarity with CRM systems.

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

The Call Center Representative position in Carmichael, California offers a dynamic work environment where you can enhance your customer service skills and make a positive impact on our customers. Join our team and be part of a supportive and collaborative workplace dedicated to customer satisfaction.

We look forward to receiving your application and welcoming you to our team in Carmichael, California.