Job Overview:

We are seeking a Contact Center Representative to join our team in Bridgeton, New Jersey. In this role, you will be the first point of contact for customers, providing excellent service and support.

Job Details:

The Contact Center Representative will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints and issues.
• Update customer records accurately.
• Escalate complex issues to the appropriate department.

Requirements:

• Excellent communication skills.
• Customer service experience is a plus.
• Ability to multitask and prioritize.
• Proficiency in MS Office applications.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

Other Details:

This position is based in Bridgeton, New Jersey and offers a dynamic work environment. Join our team and make a difference in the lives of our customers.

We welcome individuals who are passionate about customer service and thrive in a fast-paced setting to apply for this exciting opportunity.