Job Overview: Join our team as a Call Center Representative in Azusa, California. Be the first point of contact for customers, providing exceptional service and support over the phone.

Job Details: As a Call Center Representative, you will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls professionally and provide information
• Assist customers with product or service-related questions
• Resolve customer complaints and issues promptly
• Update customer records accurately in the system
• Follow communication scripts and guidelines

Requirements:

• Excellent communication and listening skills
• Ability to multitask and prioritize in a fast-paced environment
• Customer service experience is a plus
• Basic computer skills and familiarity with CRM systems

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off

Other Details: This role requires flexibility in working hours, including weekends and occasional holidays. Training will be provided to ensure you are equipped to handle customer inquiries effectively.

We are looking for dedicated individuals who are passionate about delivering top-notch customer service. If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply for the Call Center Representative position in Azusa, California.