Job Overview:

We are looking for a Customer Service Representative in Austin, Texas to assist customers with their inquiries and provide excellent service.

Job Details:

The ideal candidate will handle incoming calls, emails, and chats to resolve customer issues and ensure satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints efficiently and effectively.
• Update customer accounts with relevant information.
• Collaborate with other team members to provide seamless service.
• Identify and escalate priority issues to the appropriate channels.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Strong problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details:

This position is based in Austin, Texas and offers opportunities for growth and development within the company. Join our team and make a difference in the lives of our customers.

We look forward to receiving your application!