Job Overview:

We are seeking a Customer Service Representative to join our team in Aurora, Illinois. In this role, you will be the first point of contact for our customers, providing excellent service and resolving any inquiries or issues they may have.

Job Details:

The Customer Service Representative will be responsible for handling customer inquiries via phone, email, and chat in a timely and professional manner. You will also process orders, provide product information, and assist customers with any concerns they may have.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Process orders accurately and efficiently.
• Provide product information and recommendations to customers.
• Resolve customer complaints and issues effectively.
• Maintain customer records and update information as needed.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and problem-solving abilities.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details:

This position is ideal for individuals who enjoy helping others and have a passion for providing exceptional customer service. Join our team in Aurora, Illinois and be part of a dynamic and supportive work environment.

We look forward to receiving your application and having you contribute to our team!