Job Overview: Join our team as a Call Center Representative in Ashburn, Virginia. You will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries.

Job Details: As a Call Center Representative, you will be the first point of contact for customers seeking assistance. You will need to effectively communicate with customers, navigate computer systems, and ensure a positive customer experience.

Responsibilities:

• Answering incoming calls and responding to customer inquiries
• Making outbound calls to follow up with customers
• Providing information about products or services
• Resolving customer complaints or issues
• Documenting customer interactions and transactions

Requirements:

• Excellent communication skills
• Ability to multitask and work in a fast-paced environment
• Basic computer knowledge
• Customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance benefits
• Career growth opportunities

Other Details: This position is ideal for individuals looking to gain experience in customer service and communication. Training will be provided to ensure you are equipped to handle customer interactions effectively.

We welcome enthusiastic individuals to apply for this role and be part of our dynamic team in Ashburn, Virginia. Join us in providing exceptional customer service and making a difference in the lives of our customers.