Job Overview: Join our team as a Customer Service Representative (CSR) in Alameda, California. As a CSR, you will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive experience.

Job Details: The Customer Service Representative (CSR) role involves handling customer inquiries via phone, email, and chat, addressing concerns, processing orders, and maintaining customer satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in placing orders and resolving any issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members to ensure customer needs are met.
• Provide feedback to improve customer service processes.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Attention to detail and accuracy in data entry.
• Ability to work well in a team environment.

Benefits:

• Competitive salary.
• Health and dental insurance options.
• Career growth opportunities.

Other Details: This Customer Service Representative (CSR) position in Alameda, California offers a dynamic work environment where you can enhance your customer service skills and contribute to the success of our team. Apply now and become a valuable part of our Alameda community.

We look forward to reviewing your application and welcoming you to our team!