Job Overview: Join our team as a Customer Service Representative in Round Lake, Illinois. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Job Details: As a CSR IV-CSC, you will interact with customers through various communication channels to address inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Handle customer inquiries and provide accurate information
• Assist customers with product or service-related concerns
• Resolve customer complaints in a professional and timely manner
• Document customer interactions and transactions
• Collaborate with team members to improve overall customer experience

Requirements:

• Excellent communication skills
• Problem-solving abilities
• Customer-oriented mindset
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary
• Health and wellness benefits
• Career growth opportunities

Other Details: The Round Lake team is dedicated to providing top-notch customer service and values teamwork. Join us in our mission to exceed customer expectations and make a difference in the Illinois community.

We welcome individuals who are passionate about customer service to apply and be part of our dynamic team. Your dedication and skills will contribute to our success in Round Lake, Illinois.