Job Overview: Join our team as an Insurance Customer Service Representative in Toa Baja, Puerto Rico. You will be responsible for assisting customers with their insurance inquiries and providing excellent service to ensure customer satisfaction.

Job Details: As an Insurance Customer Service Representative, you will handle incoming calls and emails from customers regarding their insurance policies. You will address their questions, process policy changes, and provide guidance on coverage options.

Responsibilities:

• Answer customer inquiries and provide information about insurance policies
• Assist customers with policy changes and updates
• Resolve customer complaints and issues in a timely manner
• Process insurance claims and follow up with customers on claim status
• Recommend additional coverage options to meet customer needs

Requirements:

• Excellent communication skills
• Attention to detail and accuracy
• Ability to multitask and prioritize workload
• Knowledge of insurance policies and procedures

Benefits:

• Competitive salary
• Health insurance benefits
• Paid time off
• Career development opportunities

Other Details: This position is ideal for individuals looking to start a career in the insurance industry. Toa Baja, Puerto Rico is a vibrant location with ample opportunities for professional growth in the insurance sector.

We welcome dedicated individuals with a passion for customer service to apply for this exciting opportunity. Join our team in Toa Baja, Puerto Rico and embark on a rewarding career path in the insurance field.