Job Overview:

We are seeking a Bilingual Customer Service Representative to join our team in Murfreesboro, Tennessee. This role involves assisting customers in both English and Spanish, providing exceptional service and resolving inquiries.

Job Details:

The Bilingual Customer Service Representative will be responsible for handling customer queries, processing orders, and ensuring customer satisfaction through effective communication in both languages.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Assist customers in English and Spanish
• Process orders accurately and efficiently
• Resolve customer complaints and issues
• Maintain customer records and update information

Requirements:

• Fluency in both English and Spanish
• Strong communication skills
• Customer service experience is a plus
• Ability to multitask and prioritize

Benefits:

• Competitive salary
• Health insurance benefits
• Career development opportunities

Other Details:

This position is based in Murfreesboro, Tennessee and offers a dynamic work environment. The ideal candidate should be able to work well under pressure and be a team player.

We encourage enthusiastic individuals with a passion for customer service to apply and join our team in Murfreesboro, Tennessee.