Job Overview: Join our team as a Bilingual Call Center Customer Service Representative in Federal Way, Washington. You will be the first point of contact for customers, providing exceptional service in both English and Spanish.

Job Details: As a Bilingual Call Center Customer Service Representative in Federal Way, Washington, you will handle incoming calls from customers, assist with inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Answer incoming calls promptly and professionally
• Provide accurate information to customers in English and Spanish
• Resolve customer issues with empathy and efficiency
• Document customer interactions and transactions
• Adhere to company policies and procedures

Requirements:

• Fluency in English and Spanish
• Excellent communication skills
• Customer service experience preferred
• Ability to multitask and problem solve

Benefits:

• Competitive salary
• Health and dental insurance
• Career development opportunities

Other Details: This position as a Bilingual Call Center Customer Service Representative in Federal Way, Washington offers a dynamic work environment where you can utilize your language skills and customer service expertise to make a positive impact on our customers.

We welcome individuals who are passionate about helping others and are eager to excel in a fast-paced customer service role. Join us in Federal Way, Washington and be part of a team dedicated to delivering exceptional service to our customers.