Job Overview: Join our team as a Dispatcher in the Customer Service department. You will play a crucial role in coordinating and managing Jackson Heights-wide service requests efficiently.

Job Details: As a Dispatcher, you will be responsible for receiving, prioritizing, and dispatching service requests to field personnel. You will need to ensure timely responses and maintain clear communication channels.

Responsibilities:

• Receive and log incoming service requests.
• Prioritize requests based on urgency and location.
• Dispatch field personnel to designated locations.
• Monitor progress and provide updates to customers.
• Document all interactions and resolutions accurately.

Requirements:

• Strong communication skills.
• Ability to multitask and prioritize effectively.
• Experience in customer service or dispatching is a plus.
• Proficiency in using dispatch software and tools.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive work environment with supportive team members.

Other Details: This position is ideal for individuals looking to make a difference in the Jackson Heights community. Dispatcher roles are essential in ensuring efficient service delivery across New York.

We welcome dedicated individuals who are passionate about customer service and problem-solving. Join us in our mission to provide exceptional service to the residents of Jackson Heights and New York.