Hiring Customer Service Agent in Antioch CA

Full Time 1 day ago

Employment Information

Job Description

Job Overview: Join our team as a Customer Service Agent in Antioch, California. As a Customer Service Agent, you will be the first point of contact for our customers, providing exceptional service and assistance.

Job Details: The Customer Service Agent role involves handling customer inquiries, resolving issues, processing orders, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with order placement and product information.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Update customer accounts with relevant information.
  • Collaborate with other team members to ensure customer needs are met.
Requirements:
  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Attention to detail and accuracy.
  • Ability to work in a fast-paced environment.
Benefits:
  • Competitive salary.
  • Health and dental insurance.
  • Paid time off.

Other Details: This role is ideal for individuals looking to develop their customer service skills in a dynamic environment. Antioch, California offers a vibrant community and diverse opportunities for personal and professional growth.

We welcome enthusiastic individuals to apply for this exciting Customer Service Agent position in Antioch, California. Join us in providing top-notch service to our valued customers and be part of a supportive team dedicated to success.

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