Job Overview:

Join our team as a Customer Care Specialist II in Birmingham, Alabama. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Job Details:

We are seeking a Customer Care Specialist II to assist customers with inquiries, issue resolution, and product information. The role involves handling a high volume of customer interactions in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product information and assistance
• Maintain accurate records of customer interactions
• Collaborate with other teams to ensure customer satisfaction

Requirements:

• Excellent communication skills
• Customer service experience
• Ability to multitask and prioritize tasks
• Strong problem-solving skills

Benefits:

• Competitive salary
• Health and wellness benefits
• Career growth opportunities

Other Details:

This position is ideal for individuals looking to enhance their customer service skills and work in a dynamic team environment in Birmingham, Alabama.

If you are passionate about customer care and enjoy helping others, we encourage you to apply for this rewarding opportunity in Birmingham, Alabama.