Job Overview:

We are looking for a Customer Care Representative to join our team in Portland, Oregon. As a key point of contact for our customers, you will play a crucial role in delivering exceptional service and resolving inquiries effectively.

Job Details:

The Customer Care Representative will be responsible for handling customer inquiries via phone, email, and chat, providing accurate information, and ensuring customer satisfaction with every interaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in resolving issues and escalating when necessary.
• Maintain customer records and update information as needed.
• Collaborate with other departments to address customer concerns effectively.
• Provide feedback on customer trends and suggest improvements to enhance service quality.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and problem-solving abilities.
• Previous experience in customer service is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and supportive work environment.

Other Details:

This position is based in Portland, Oregon and offers the chance to make a meaningful impact on our customers' experience. Join us in providing top-notch service and building lasting relationships with our valued customers.

We encourage dedicated individuals with a passion for customer care to apply and be part of our dynamic team. Your contributions will be valued, and you will have the opportunity to grow professionally in a rewarding environment.