Job Overview: Join our team as a Customer Care Advocate in Forney, Texas. You will be responsible for providing exceptional customer service and support to our clients. If you have a passion for helping others and excellent communication skills, this role is perfect for you.

Job Details: As a Customer Care Advocate, you will interact with customers via phone, email, and chat to address inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in resolving product or service related issues.
• Document customer interactions and feedback accurately.
• Collaborate with internal teams to escalate and resolve complex cases.
• Provide product information and recommendations to customers.

Requirements:

• Excellent communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth and development.

Other Details: This is a full-time position based in Forney, Texas. We value teamwork and a positive work environment where your contributions are recognized and appreciated.

We welcome individuals who are dedicated to providing exceptional customer service to apply for this rewarding opportunity in Forney, Texas. Join us in making a difference in the lives of our customers and be part of our dynamic team!