Job Overview:

We are looking for a Customer Care Advisor to join our team in Marietta, Georgia. As a Customer Care Advisor, you will be responsible for providing exceptional customer service and support to our clients.

Job Details:

The role of Customer Care Advisor involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Responsibilities:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer issues in a timely manner
• Providing product information and assistance
• Documenting customer interactions and feedback
• Escalating complex issues to the appropriate team

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Flexible work hours
• Opportunities for career growth

Other Details:

This is a remote position, allowing you to work from the comfort of your home in Marietta, Georgia. Join our team and make a difference in the lives of our customers.

We encourage enthusiastic individuals with a passion for customer service to apply and be part of our dynamic team.