Job Overview:

Join our team as a Customer Advocate I and make a difference in the Alhambra, California community. As a Customer Advocate I, you will be responsible for providing top-notch customer service and resolving inquiries to ensure customer satisfaction.

Job Details:

This role involves interacting with customers via phone, email, and chat to address their needs and concerns promptly and professionally.

Responsibilities:

• Responding to customer inquiries and resolving issues efficiently.
• Providing product information and assistance to customers.
• Documenting customer interactions and feedback.
• Collaborating with internal teams to address customer needs.
• Ensuring customer satisfaction through excellent service delivery.

Requirements:

• Excellent communication skills.
• Problem-solving abilities.
• Attention to detail.
• Customer service experience.

Benefits:

• Competitive salary.
• Health benefits package.
• Opportunities for growth and development.

Other Details:

This position offers a rewarding opportunity to enhance customer satisfaction in the Alhambra, California area while developing valuable skills in customer service.

We welcome enthusiastic individuals who are passionate about customer service to apply and be a part of our dedicated team. Join us in making a positive impact in the Alhambra, California community!