We are seeking a Contact Center Operator I to join our team in Chapel Hill, North Carolina. This role involves handling incoming calls and providing excellent customer service to callers.

The Contact Center Operator I will be responsible for answering calls, directing inquiries to appropriate departments, and ensuring a positive experience for all callers.

• Answer incoming calls promptly and professionally.
• Transfer calls to the relevant department or individual.
• Provide accurate information to callers.
• Document call details for future reference.
• Assist callers with any issues or concerns they may have.

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Strong attention to detail.
• Previous customer service experience is a plus.

• Competitive salary.
• Opportunity for career growth.
• Health and wellness benefits.

This position is based in Chapel Hill, North Carolina and offers a dynamic work environment. Join our team and be part of a rewarding customer service experience.

We look forward to receiving your application!