Job Overview:

We are seeking a dedicated COBRA Specialist to join our team in Brooklyn, New York. As a Call Center Representative, you will play a crucial role in assisting individuals with their COBRA benefits, providing exceptional customer service, and ensuring compliance with regulations.

Job Details:

The COBRA Specialist - Call Center Representative will handle inquiries related to COBRA coverage, process enrollments and terminations, educate participants on their rights, and maintain accurate records.

Responsibilities:

• Assist participants with COBRA benefit inquiries.
• Process COBRA enrollments and terminations accurately and efficiently.
• Provide guidance on COBRA rights and responsibilities.
• Maintain detailed and up-to-date records of COBRA transactions.
• Ensure compliance with COBRA regulations and deadlines.

Requirements:

• Prior experience in COBRA administration or benefits administration.
• Strong customer service and communication skills.
• Attention to detail and accuracy in data entry.
• Knowledge of COBRA regulations and compliance requirements.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Health and wellness programs.

Other Details:

This position is based in Brooklyn, New York and offers a supportive team environment. The COBRA Specialist - Call Center Representative role provides a rewarding opportunity to assist individuals with their benefits and make a positive impact on their lives.

We welcome dedicated individuals with a passion for customer service to apply and join our team in Brooklyn, New York. Your contributions will be valued, and you will have the chance to grow professionally while helping others navigate their COBRA benefits.