Job Overview:

Join our team as a Client Support Specialist II in Bristol, Connecticut. In this role, you will provide exceptional customer service and technical support to clients, ensuring their satisfaction and success.

Job Details:

We are seeking a Client Support Specialist II to assist clients with inquiries, troubleshoot technical issues, and manage client accounts effectively.

Responsibilities:

• Respond to client inquiries promptly and professionally.
• Troubleshoot and resolve technical issues for clients.
• Manage and update client accounts with accuracy.
• Collaborate with internal teams to address client needs.
• Provide product demonstrations and training sessions to clients.

Requirements:

• 2+ years of experience in client support or related field.
• Strong communication and problem-solving skills.
• Proficiency in CRM software and ticketing systems.
• Ability to work independently and in a team environment.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Training and development programs.

Other Details:

This position is based in Bristol, Connecticut and offers a dynamic work environment with a supportive team. Join us in providing top-notch support to our clients and making a difference in their experience.

We look forward to welcoming dedicated individuals who are passionate about client success and ready to contribute to our team. Apply now and be part of our exciting journey!