Job Overview:

We are seeking a Client Service Supervisor to join our team in Roswell, Georgia. This role involves overseeing client interactions and ensuring high-quality service delivery.

Job Details:

The Client Service Supervisor will be responsible for managing a team of client service representatives, resolving escalated client issues, and implementing strategies to improve overall client satisfaction.

Responsibilities:

• Supervise and mentor client service representatives.
• Handle escalated client inquiries and complaints.
• Develop and implement client service strategies.
• Monitor client satisfaction levels and implement improvements.
• Collaborate with other departments to enhance overall client experience.

Requirements:

• Prior experience in client service or related field.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.
• Excellent problem-solving abilities.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Friendly and collaborative work environment.

Other Details:

This position offers the opportunity to make a significant impact on client satisfaction and retention in Roswell, Georgia. Join us in providing exceptional service to our clients and be part of a supportive team environment.

We look forward to receiving your application!