Job Overview:

We are looking for a Client Experience Specialist to join our team in Clermont, Florida. As a key member of our customer service team, you will be responsible for ensuring a positive experience for our clients through effective communication and problem-solving skills.

Job Details:

The Client Experience Specialist role involves managing client inquiries, providing product information, and resolving issues in a timely and professional manner. You will collaborate with internal teams to ensure client satisfaction and retention.

Responsibilities:

• Respond to client inquiries via phone, email, and chat
• Provide accurate and timely information about products and services
• Resolve client issues and complaints effectively
• Collaborate with colleagues to address client needs
• Maintain client records and update information as needed

Requirements:

• Excellent communication skills
• Customer service experience
• Strong problem-solving abilities
• Attention to detail

Benefits:

• Competitive salary
• Opportunities for professional growth
• Health and wellness benefits

Other Details:

This position is based in Clermont, Florida and offers a dynamic work environment where you can make a difference in our clients' experiences. Join our team and be part of a dedicated group of professionals committed to excellence in client service.

We welcome individuals who are passionate about providing exceptional customer service to apply for this rewarding opportunity.