Job Overview:

We are looking for a Remote Client Contact Specialist to join our team in Simi Valley, California. This role involves interacting with clients to provide support and assistance in a virtual setting.

Job Details:

The Remote Client Contact Specialist will be responsible for managing client inquiries, resolving issues, and ensuring a positive client experience through remote communication.

Responsibilities:

• Responding to client queries promptly and professionally
• Providing product/service information to clients
• Resolving client complaints and issues
• Documenting client interactions accurately
• Following up with clients to ensure satisfaction

Requirements:

• Excellent communication skills
• Customer service experience
• Ability to work independently
• Proficiency in virtual communication tools

Benefits:

• Flexible remote work opportunities
• Professional development support
• Competitive compensation

Other Details:

This position is fully remote and requires a reliable internet connection. The ideal candidate should be comfortable working in a virtual environment and possess strong organizational skills.

We welcome applicants from diverse backgrounds to apply for this exciting opportunity in Simi Valley, California. Join our team and make a difference in client satisfaction!