Your Role

Lead transformation initiatives from strategy to execution, ensuring alignment with business goals.
Conduct stakeholder analysis, impact assessments, and readiness planning to pave the way for successful change.
Develop and deliver communication, training, and engagement strategies that resonate.
Design and facilitate leadership alignment programs to drive executive sponsorship and commitment.
Run interactive workshops and feedback sessions to monitor adoption and course correct as needed.
Mentor junior consultants, fostering a culture of excellence and collaboration.
Partners with clients and internal teams to ensure change efforts are strategically integrated and sustainable.

Qualifications & Experience

8+ years of experience in organizational change, transformation, or business consulting.
Proven success in OCM projects involving outsourcing, MSS transitions, M&A, or Agile POD delivery.
Experience leading multi-country programs across functions like Global Contact Centers or Service Desk implementations.
Familiarity with platforms like ServiceNow, SuccessFactors, and ITSM processes.
A knack for designing and executing leadership engagement programs.
Proficiency in change management tools and methodologies.
Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision-making, automate processes, and improve operational efficiency across the organization
Open to work onsite at Capgemini hub locations and travel to client site

Empowerment: At Capgemini Invent, we:

Energy: At Capgemini Invent, we:

Connect as a global community of 13,000+ colleagues worldwide
Celebrate our diverse perspectives and draw from strength from our differences
Have fun by providing a range of clubs, events and get togethers to celebrate our wins and successes

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